Although most people never think about it, sometimes it may be necessary to have access a computer that is physically inaccessible. It is for this reason that there is remote pc software. This software allows people to interact with a computer that is located in another room, or even on the other side of the world, just as they could if it was sitting directly in front of them.
People working in the area of technical support are one group of people that can reap great benefits from this type of software. Historically, technical support occurs verbally over a telephone. The support technician guides the customer through a series of actions that will allow the him to determine the problem. Once the problem is identified, the customer is then given instructions on how to correct the problem. An alternative to this tedious and time consuming process is provided by the use of remote pc software that allows the technician to take control of the customer's computer and repair it himself.
System administrators, who are responsible for the maintenance of large computer networks, are a group of people whose jobs can be made remarkably easier with the use of this type of software. With remote access to all of the computers on the network they can upgrade the operating systems on each computer at the same time without ever having to go anywhere. Without this type of access the only way to accomplish this would be to physically move from computer to computer.
Some companies use computer networks that are designed around this idea, with a single computer acting as a server that actually runs all the applications. The employee's use bare bones machines called thin clients. These thin clients run all of their applications on that remote server. Most find that maintaining such a network to be much easier than the maintenance of a traditional one. For this reason, and because of less expensive hardware, these networks have a relatively low total cost of ownership.
Those who sometimes work from home, may find themselves in need of a document that is stored on their computer at work. Being able to access that file without having to go back to the office to retrieve it can be very helpful, saving time and money.
A similar situation can occur when visiting others, and you want to share a picture or some other document that is stored on your home computer. Before this type of software was available the only way to share these documents would be to return home and make copies.
There are some applications that provide remote access to media files so that they can be streamed to another computer at a remote location. This prevents the need to make multiple copies to be carried around. Music and video can even be streamed from a home computer to a cell phone.
Remote pc software has been used for decades in governmental and educational institutions, but it is now starting to be found in consumer products. There seems to be no limit to the ways it can be used, but it is sure to simplify many of our daily tasks.
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